* Your exchange is strictly not transferable for commercial gain and should you use your exchange for such purposes, your RCI membership will immediately be cancelled without and booking and membership fee refund.** Please note: The resort will be obliged to refuse admittance, if this confirmation letter is not produced or the person wishing to use the booking is not the member as stated on the letter, or is not in possession of a valid guest certificate, or if the indemnity form is not duly completed or signed. The resort will require Identification documents to validate that the person checking in is indeed the person indicated on the confirmation letter.* Resorts are required to check proof of Identity upon check in. * Chalet keys will not be handed out to any person who does not have a valid guest certificate (original) in their possession, together with proof of identification. * The resort will not allow any guests to check-in should they exceed the maximum occupancy stated on the confirmation letter, this number includes all people, even children. * The key/breakage deposit is refundable after the inventory has been checked at the end of stay. Guests who intend collecting the key/breakage deposit before departing need to make the necessary arrangements for the inventory check to be signed off. Guests departing without their refund will have the refund, or due balance, refunded via a credit to their bank account within 5 to 7 days. Please be advised that no cheques or debit cards will be accepted. * Please provide own swimming towels. * Please note: clean towels are available on arrival and will be changed once during a week stay.** Please note: There is a R120 penalty fee if the unit is left unlocked and windows left open. This is due to damage done by Monkeys. The penalty fee will be taken from the breakage deposit. ** Please note: No pets are permitted at any of the RCI Affiliated Resorts.** ** Please note: Sleeper couches are only suitable for small children under the age of 12.**** Please note: Please adhere to the Smoking Regulations of the resort.**** Please note: No check-in's after 9pm will be allowed without prior arrangement with the resort.**** Please note: Failure to abide by the resort rules and or any directive from management may lead to your eviction at the resort. You are required to adhere to the resorts rules especially, but not limited to, noise levels, alcohol and drug abuse, verbal abuse, immoral behaviour and any other rule that contradicts the resort rules. Non compliance will lead to immediate eviction at managments and / or security's sole discretion.**
** Please note: The direct accessible beach and walking trails to the river and beach are mostly not suitable for the elderly or persons with walking difficulties as the pathways have steep steps. **
** Please note: The UGU Municiple area is experiencing issues with the water supply. Please bring your own drinking water.** ** Please note the large pool at Montego Bay will be closed for urgent maintenance between the 19th and 23rd of February 2024. All other pools will be open for use. Apologies for any inconvenience.** (Updated Jan 2024)